Cancellation Terms

If a reservation has to be cancelled, customers will be charged a fee depending on how far from the departure date the cancellation takes place.
1) For taxi sedan vehicles:
2 or more days prior to departure – 5 % handling fees in case of prepaid services otherwise No fees.
Within 2 days prior to departure – 100% of total amount
Day of departure or no-show – 100% of total amount

2) For Van, Minibus and coach bus vehicles:
7 or more days prior to departure – 5 % handling fees in case of prepaid services otherwise No fees
6-3 days prior to departure – 50% of total amount
Within 2 days prior to departure – 100% of total amount
Day of departure or no-show – 100% of total amount

ALL CANCELLATIONS MUST BE SUBMITTED IN WRITING VIA EMAIL and confirmed by us so your cancellation will be on record. WE DO NOT ACCEPT CANCELLATIONS BY PHONE, TEXT MESSAGE, OR 3RD PARTIES.